Frequently asked questions

What are the order terms of execution?
For rush orders it is 1-2 business days. For regular orders, the lead time is usually 2-10 business days. When placing your order check the calculation of the time of execution at the "Buy it now" button. The timing shown there indicates the time necessary to fulfil the order and prepare it for shipment.
Which fabric is right for my project?
We understand that choosing the right fabric for your project can be a challenge. That's why we offer a convenient Fabric Sample Pack that allows you to get up close and personal with our fabrics before you place your order. Our Sample Pack includes swatches of all our available fabrics, so you can see and feel the quality for yourself. It's the perfect way to get a sense of which fabric will work best for your specific project, whether you're creating custom clothing, home decor, or anything in between.
Where do you source the fabrics?
We source our fabrics from textile manufacturers, including UK, Portugal, Italy, Colombia. Our fabrics are carefully selected for their superior quality, durability, and performance - ensuring that your custom prints look and feel amazing.
Is your printing eco-friendly?
At Muzefab, we understand the importance of sustainability and eco-friendliness when it comes to custom fabric printing. That's why we use only the highest quality, eco-friendly fabrics and printing technology that are safe for the environment and suitable for the production of children's goods without age restriction. We use water-based, non-toxic inks that are safe for children and won't harm the environment - ensuring that your custom prints are both beautiful and environmentally responsible.
Tax-exempt purchasing for EU companies
We offer tax-exempt purchasing for European companies that have a VAT number. If you're a European company with a VAT number, you can simply add your company information at the payment stage of your order to purchase without tax. This makes it easy to get the custom fabrics you need for your business without any unnecessary added costs.
Affordable prices for sending our products worldwide
We ship our products worldwide and offer a range of options. Your orders will be sent using UPS Express, UPS Standard, Omniva (for the Baltic States), Express and Regular Mail Service. For the delivery of large loads on pallets, we cooperate with transport companies. For further information, please contact us.